Process description
Application submission
A person shall prepare a submission (or letter, the number of complaints, etc.) in free form and submit it to the ministry in person, shall be sent by post, email, signed with secure electronic signature.Application processing
Application (complaint letter, etc.) is registered and redirected to a specialist in accordance with the competence thereof. Responsible specialist shall evaluate the applicant and prepared an answer.The response
Applicants in the form of his choice of a reply - signed by mail and e-mail with secure electronic signature.